Illuminating paths to hope, healing, and support to ensure no one feels alone in their struggles

Are you in a crisis?
Call or text 988 or
text TALK to 741741
Privacy Policy
Effective Date: 1/1/2025
Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.arielleslight.com
By accessing or using our Website, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our Website.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
-
Name
-
Email address
-
Phone number
-
Mailing address
-
Age or date of birth
-
Payment or donation information
-
Therapist or therapy-related details (if applicable
1.2 Non-Personal Information
-
IP address
-
Browser type and version
-
Device type and operating system
-
Pages visited and time spent on the Website
-
Referral source
2. How We Use Your Information
We may use the information collected for the following purposes:
-
To process applications for financial assistance.
-
To communicate with you regarding your application, donations, or general inquiries.
-
To connect clients with therapists in our network.
-
To process donations and issue receipts.
-
To improve our Website and user experience.
-
To send updates, newsletters, or promotional content (you can opt-out anytime).
-
To comply with legal obligations and enforce our policies.
3. Sharing and Disclosure of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
-
With Therapists: To facilitate therapy services when financial assistance is approved.
-
With Service Providers: For website maintenance, payment processing, or communication services.
-
Legal Compliance: To comply with laws, regulations, or court orders.
-
Protection of Rights: To protect the rights, safety, and security of Arielle's Light, our clients, or others.
All third parties we work with are contractually obligated to keep your information secure and confidential.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our Website may use cookies and similar tracking technologies to improve user experience, analyze traffic, and understand how visitors interact with our Website.
-
You can accept, reject, or modify cookie preferences through your browser settings.
-
Disabling cookies may affect certain functionalities of our Website.
6. Your Privacy Rights
You have the right to:
-
Access and review your personal information we hold.
-
Correct or update your personal information if inaccurate.
-
Request deletion of your personal information (subject to legal requirements).
-
Opt-out of receiving communications from us.
To exercise any of these rights, please contact us at hello@arielleslight.com.
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites. Please review their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
📧 Email: hello@arielleslight.com
🌐 Website: www.arielleslight.com
📍 Mailing Address:
2060-D Avenida De Los Arboles #607
Thousand Oaks, CA 91362
By using our Website, you consent to this Privacy Policy. Thank you for trusting Arielle's Light with your information as we work together to make mental health care accessible for all. 💜